Last Updated: August 28, 2026
These holopix Terms and Conditions (the "Terms", including the main body of the Agreement and all rules, operating procedures, announcements, notices, and other materials that have been or may be issued by Holopix) are a legally binding agreement between X-Joy HK Limited ("holopix", "Company", "we", "us", or "our"), of 1 Queen's Road Central, Hong Kong, and you ("Customer", "you", or "your"). Our Privacy Policy explains how we collect and use personal information. If you use the generative AI function, you will need to read and agree to the "Generative AI Additional Terms".
These Terms govern your access to and use of our website, artificial intelligence models, products, tools, services, and all other software, content, and other intellectual property we may make available to you (our "Services"). To use holopix and its related services, please read and fully understand all terms, in particular the Liability Limitation and/or Exemption Clauses, the Privacy Policy, the Account Rules, and the Law Applicable and Dispute Resolution Clauses (including the Jurisdiction Clause).
If you accept these Terms on behalf of an entity (e.g., a company), "Customer", "you", and "your" apply to you and that entity collectively, and you represent and warrant that you are authorized to bind that entity. By using our Services, you confirm that (a) you are at least 18 years of age, or (b) if you are between 13 and 18 years old, that you are using our Services under the supervision of a parent or legal guardian and meet the minimum age of digital consent under applicable law.
Please read these Terms carefully before you access or use our Services. By accessing or using our Services, you agree to be bound by, and comply with, these Terms. Your access or use of our Services is conditioned on your ongoing compliance with these Terms. If you do not agree to these Terms, or have a concern with our Privacy Policy, you may neither access nor use our Services.
a. Holopix may revise these Terms in its sole discretion. If, after receiving notice of our revisions (which may be provided by email to the address associated with your account, a notice posted on the Services, or through any other reasonable means), you continue to access or use the Services, you agree that such access or use constitutes your acceptance of, and assent to, the revised Terms. If you do not agree to the updated Terms, you must stop accessing and using our Services.
b. We reserve the right to change, suspend, or discontinue the Services, or your access to the Services, at any time in our sole discretion.
a. To access the Services, you may need to register for an account. You agree that all information you provide to us in connection with your account will be correct and kept current. Otherwise, you may be unable to use our services, may encounter usage restrictions, or this could affect your ability to use specific features of holopix. You are solely responsible for any liabilities or losses arising from any information you provide that is untrue, inaccurate, or incomplete. You agree that we may use the information you provide to us to communicate with you, and that such communications will satisfy any requirements for legal notice to the full extent permitted under applicable law.
This service is not available to individuals under the age of 13. If we detect an account registered by a user under the age of 13, we reserve the right to immediately suspend the account and delete all associated data.
b. You are not permitted to provide your access credentials to, or otherwise make access to or use of our Services through your account available to, any other person. You must treat your access credentials as confidential and take care to protect them from unauthorized use. You must promptly notify us of any confidentiality breach involving, or unauthorized use of, your access credentials. You are solely responsible for all activity that occurs using your credentials. If we discover, or have reasonable grounds to believe, that the user is not the original account registrant, we reserve the right to immediately suspend or terminate all services provided to such registered account, as well as to permanently disable the account, in order to safeguard the security of the account.
c. If you provide any information that is illegal, unethical, or for which we have reasonable grounds to suspect that it was generated by automated processes or constitutes malicious activity, we reserve the right to suspend or terminate your account and to deny you access to all or any part of our services, both currently and in the future.
d. If you wish to terminate your Holopix Account service and agree to the following requirements or conditions, you may apply to deactivate your account:
You are not permitted to, and you represent and warrant that you will not, and you will ensure that no other party using your credentials will:
a. Prompts. Our Services may allow you to submit reference images, text, or other inputs to be processed by our Services ("Prompts"). You are responsible for all Prompts sent through your account. You represent and warrant that (i) you have all necessary rights, licenses, and permissions to provide the Prompts to holopix, (ii) your provision of such Prompts does not violate any applicable laws or these Terms, and (iii) your Prompts do not violate any applicable law, rule, or regulation.
b. Outputs. Our Services may generate outputs based on your Prompts ("Generated Assets"). You retain any right, title, and interest you have in any Generated Assets. However, this does not apply if such Generated Assets do not possess intellectual property rights under applicable local laws and regulations. Copyright protection rules for Generated Assets vary across different countries and regions. In some countries and regions, copyright protection is not recognized for Generated Assets. We make no warranty whatsoever regarding the possibility of registering Generated Assets for copyright protection. Customer acknowledges that, due to the nature of machine learning, the Generated Assets may be inaccurate, incomplete, or similar or identical to third party materials. Customer will use a process to determine whether the Generated Assets are appropriate for Customer's intended use case. Customer is solely responsible for its use of such Generated Assets and we make no representations or warranties with respect to the Generated Assets. Customer also acknowledges that the Services may provide outputs to third parties that are similar or identical to Generated Assets and that Customer has no right, title, or interest in or to any such outputs.
c. Customer Model. Customer may, or may ask holopix to, modify, fine tune, or provide prompts engineered for, a machine learning model based on a third-party model (a "Customer Model"). Other terms and conditions may also be applicable to such Customer Model and Customer agrees to, and will, comply with the applicable third party terms with respect to such Customer Model.
d. Use of Materials. To the extent not publicly available or received by us from a third party, the only AI model we will use your Generated Assets and reference images to train is your Customer Model (if you have one). Note that if you post your Generated Assets on the internet, it is at least theoretically possible that someone may train a model on it. You hereby grant holopix a perpetual and irrevocable license to use your textual Prompts to improve the Services.
e. Usage Data. "Usage Data" means information generated, collected, or derived from use of the Services, including (i) data related to the performance, operation, and utilization of the Services, (ii) information about the type and frequency of use of the Services, (iii) device and connection information, and (iv) other data and information related to the use, operation, and performance of the Services. Holopix owns all Usage Data.
f. Feedback. We appreciate your Feedback. If you provide Feedback, you hereby grant us a perpetual, irrevocable, royalty-free, sub-licensable, and transferable right and license to freely use such Feedback. "Feedback" means all feedback, ideas, or suggestions you provide to us.
a. Ownership of the Services. As between holopix and Customer, holopix owns all right, title, and interest in and to the Services. Except as expressly granted in these Terms, Customer does not receive any right, title, or interest in or to our Services.
b. Use of holopix Brands. You may not use holopix's name, logos, or trademarks without our prior written consent.
a. Confidential Information. "Confidential Information" means any confidential information disclosed by holopix to Customer that is clearly marked "Confidential" or that a reasonable person would believe to be confidential given the circumstances. Notwithstanding the foregoing, Confidential Information does not include any information that (i) is or becomes publicly known through no act or omission of the Customer, (ii) was rightfully known by Customer without confidential or proprietary restriction before receipt from the Discloser, (iii) becomes known to the Customer from a third party, or (iv) is independently developed by the Customer without reference to the Confidential Information of the Discloser.
b. Non-Disclosure and Limited Use. Customer may only disclose Confidential Information to its directors, officers, and employees, in each case, who have a need to know such Confidential Information and are bound by confidentiality terms at least as restrictive as the ones in these Terms.
c. Permitted Disclosures. Notwithstanding the non-disclosure obligations of Section 6.b, Customer has the right to disclose Confidential Information to the extent approved in writing by holopix or as required by applicable law, regulation, court, or administrative order.
a. Unless otherwise provided for in a separate agreement, holopix may terminate these Terms at any time by providing you notice of the same.
b. You may terminate these Terms by discontinuing access to or use of the Services and, if you are a paying customer, by canceling your plan in accordance with the procedures described on our website.
c. Sections 8, 9, 10, 11, and 12 survive any expiration or termination of these Terms.
a. Disclaimer of Warranties. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (i) THE SERVICES AND THIRD PARTY MATERIALS ARE MADE AVAILABLE TO YOU ON AN "AS IS", "WHERE IS" AND "WHERE AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY; AND (ii) HOLOPIX DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND THIRD PARTY MATERIALS, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THESE TERMS) ARE MADE FOR THE BENEFIT OF BOTH HOLOPIX AND ITS CURRENT AND FUTURE AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE "AFFILIATED ENTITIES"), AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS. While we try to maintain the integrity and security of the Services, we do not guarantee that the Services is or will remain updated, error-free, complete, correct, secure, or that access to the Services will be uninterrupted. Holopix makes no representations or warranties with respect to any Services, Prompts, Generated Assets, Customer Models, or Third Party Materials.
b. Limitation of Liability. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATED ENTITIES, OR OUR OR THEIR RESPECTIVE AFFILIATES, INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, THE "HOLOPIX PARTIES"), BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THIRD PARTY MATERIALS, CUSTOMER MODELS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF ANY HOLOPIX PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, AND EVEN IF THE DAMAGES ARE FORESEEABLE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE HOLOPIX PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, CUSTOMER MODELS, OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US FOR ACCESS TO OR USE OF THE SERVICES (IF ANY) IN THE SIX MONTHS PRECEDING THE DATE SUCH DAMAGES, LOSSES, AND CAUSES OF ACTION FIRST AROSE AND, FOR NON-PAYING USERS, THE LOWER OF THAT AMOUNT AND ONE HUNDRED DOLLARS. THE FOREGOING LIMITATIONS ARE ESSENTIAL TO THESE TERMS AND WE WOULD NOT OFFER THE SERVICES TO YOU UNDER THESE TERMS WITHOUT THESE LIMITATIONS.
c. Indemnification by Customer. You agree to indemnify, defend, and hold harmless the holopix Parties against liabilities, damages, and costs (including reasonable attorneys' fees) payable to a third party arising out of or related to (i) your breach or alleged breach of these Terms or our Privacy Policy, (ii) Generated Assets (including any use by you or any other party), or (iii) your wilful misconduct or gross negligence. Holopix reserves the right to engage separate counsel and, at its election, assume the exclusive defense and control of any matter subject to indemnification and you agree to cooperate with us fully, as we may reasonably request.
Certain functionality provided in connection with the Services may make available to you information, products, services, or other materials made available by third parties (or access to the same). By using such functionality, you are directing us to access, route, and transmit to you the applicable Third Party Materials.
We neither control nor endorse, nor are we responsible for, any Third Party Materials, including the accuracy, validity, reliability, quality, legality, or safety of any Third Party Materials, or any intellectual property rights therein. Nothing in this Agreement (or any other agreement entered into by you and holopix) will be deemed to be a representation or warranty by us with respect to any Third Party Materials. We have no obligation to monitor Third Party Materials and may block or otherwise limit access to any Third Party Materials at any time.
Your use of Third Party Materials is at your own risk and is subject to any additional terms, conditions, and policies applicable to such Third Party Materials.
PLEASE READ THIS SECTION CAREFULLY BECAUSE IT AFFECTS YOUR RIGHTS.
This Agreement and all rights, obligations and liabilities hereunder shall be governed by and construed and enforced in accordance with the laws of Hong Kong. The parties hereto agree irrevocably that the Courts of Hong Kong shall have exclusive jurisdiction over the subject matters of this Agreement as well as disputes arising therefrom.
Class Action Waiver. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND HOLOPIX AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE IN ANY FORUM WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NEITHER YOU NOR HOLOPIX WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING WILL BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ALL AFFECTED ARBITRATIONS OR PROCEEDINGS. CLASS ACTIONS AND CLASS ARBITRATIONS ARE NOT PERMITTED. You hereby waive any and all rights to bring any claims related to these Terms or our Privacy Policy as a plaintiff or class member in any purported class or representative proceeding. You understand and agree that you may bring claims only on your own behalf as an individual.
If you believe in good faith that materials available on the Services infringe your copyright, you (or your agent) may send to holopix a written notice by mail or e-mail, requesting that we remove such material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, you can send to holopix a counter-notice. Notices and counter-notices must be sent in writing to holopix by email to HolopixAI@holopixai.art with the subject "Takedown Request". To protect the rights of copyright owners, we reserve the right to suspend any account or other privileges, delete or disable content alleged to be infringing, or terminate the account or other user privileges of a repeat infringer.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Any person who knowingly and materially misrepresents that material or activity is infringing or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages incurred by the alleged infringer, by any copyright owner or authorized licensee, or by a service provider (like holopix), who is injured by such misrepresentation.
a. Entire Agreement. These Terms and any other terms referenced herein form the entire agreement between you and holopix relating to the subject matter hereof, and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and holopix relating to such subject matter.
b. No Agency. These Terms do not create any agency, partnership, or joint venture between you and any of the holopix Parties. Holopix and you are independent contractors and neither of you nor holopix has the power to bind the other or incur obligations on the other's behalf without the other's prior written consent.
c. Assignment. These Terms may not be transferred or assigned by you without our prior written consent.
d. Severability. These Terms will be enforced to the maximum extent permissible and any invalidity or unenforceability of one portion of the Terms will not affect the enforceability of any other portion.
e. Force Majeure. Holopix will not have any liability for failure or delay resulting from conditions beyond its reasonable control.
f. Fair Use. By using our services, you agree to do so in a fair and responsible manner. Prohibited activities include, but are not limited to, scraping, deploying automated systems (e.g., AI agents) for crawling or generating content, and engaging in excessive automated actions beyond normal user behavior. Any activity that imposes undue strain on our infrastructure or disrupts service functionality will be deemed a violation of this policy. We reserve the right to suspend or terminate accounts involved in such activities, without prior notice.
This Generative AI Additional Terms (the "AI-Specific End-User License Agreement") applies when the End Users (hereinafter referred to as "You") use the functions of holopix products that involve Generative AI. By using such functions, you agree to be bound by the following terms.
Generative AI Features: refers to functional modules within holopix products based on machine learning, deep learning, or other AI technologies that can autonomously or semi-autonomously generate content such as text, images, audio, video, or code.
Input Content: data (including but not limited to text, images, audio, video, or parameter instructions) uploaded by You to the Generative AI Features.
Output Content: content generated by the Generative AI Features based on the Input (hereinafter referred to as "Generated Content").
These terms form an integral part of the holopix Terms & Conditions (hereinafter referred to as the "Master Agreement"). In case of conflict, these terms shall prevail.
2.1 Due to technical limitations and legal compliance requirements, Generative AI Features may not be available in certain jurisdictions. You are responsible for verifying the legality of use in your region. Holopix reserves the right to dynamically adjust service coverage and shall not be liable for losses arising from regional restrictions.
2.2 Generative AI Features may be suspended or terminated due to technical upgrades, licensing changes, or legal requirements. You agree that holopix may impose restrictions (including but not limited to content filtering, feature blocking, or service discontinuation) without prior notice. Holopix reserves the right to restrict, disable, suspend, or terminate your access to or use of Generative AI Features at its sole discretion without prior notice.
3.1 Responsibility for Input Content. You warrant that Input Content shall not:
Holopix may automatically block Input Content deemed to violate third-party rights, applicable laws, or these terms.
3.2 Ownership of Generated Content. Ownership of Generated Content is determined as follows:
3.3 Intellectual Property Exceptions. Some jurisdictions do not recognize copyright for AI-generated content. You acknowledge that Generated Content may be ineligible for copyright registration or exclusive rights. Holopix strongly advises consulting legal counsel if uncertain about usage rights.
Due to the algorithmic nature of the services, similar outputs may occur for different users. Holopix disclaims liability for lack of exclusivity or intellectual property protection.
3.4 Watermarks and Authenticity Labels. Generated Content may contain invisible digital watermarks, metadata, or visible labels (e.g., "AI-Generated"). You must not remove, alter, or circumvent such measures. For public dissemination (e.g., social media, advertisements), You must prominently disclose the AI-generated nature of the content. The creation of deepfake content designed to impersonate real individuals for the purpose of deception or defamation is prohibited.
You must comply with the following usage restrictions. By using our services, you expressly agree to these policies. If we determine your usage violates these policies, we may require you to make necessary changes. Repeated or severe violations may result in appropriate actions, including suspension or termination of your account.
You are prohibited from using the generative AI features for the following purposes (whether directly or indirectly through input or output): (i) Illegal activities. (ii) Child sexual abuse material or exploitative/harmful content. (iii) Hate speech, harassment, or violence. (iv) Malware creation. (v) High-risk physical harm (e.g., weapons development, military/war activities). (vi) High-economic-risk activities (e.g., multi-level marketing, gambling, payday loans). (vii) Fraud/deception (e.g., scams, plagiarism, academic dishonesty, false advertising). (viii) Adult content/industries (e.g., pornography, sexually explicit chat). (ix) Political campaigns/lobbying. (x) Privacy violations (e.g., unauthorized tracking, facial recognition). (xi) Unlicensed professional advice (e.g., legal, medical, or financial). (xii) Health diagnoses/treatment recommendations. (xiii) High-stakes government decisions (e.g., law enforcement, immigration). Repeated/severe violations may result in account suspension or termination.
6.1 AI and machine learning are rapidly evolving. While holopix strives to improve accuracy, reliability, and safety, Generated Content may be incorrect or misrepresent facts. You must evaluate outputs for critical applications (e.g., human review). Holopix disclaims liability for losses arising from use.
6.2 Generated Content may contain errors, biases, or inaccuracies (e.g., fictional historical events). Holopix does not guarantee ethical compliance and disclaims liability for reputational harm, financial losses, etc.